Take the order once. Bill it the same day.
Phone order, portal order, EDI order — same availability, same allocation, same invoice. Entered once, tracked open to closed.
Eight areas, one record.
- Orders Create or import, allocate, and walk every order open to closed.
- Customers Ship-tos with store numbers, GLNs, terms, and pricing per location.
- Sales & pricing Price groups, volume tiers, payment terms, and tax authorities.
- Products The catalog: SKUs, UPCs, categories, and container config.
- Inventory Live on hand, available, and allocated by location and grade.
- Locations Your own sites and ship-from locations, kept in one hierarchy.
- PORTAL™ admin Quick-order lists and portal users, managed inside FULFILL.
- Reports Invoice and acknowledgment PDFs, plus royalty payouts.
What it does
Every order walks the same lifecycle
One advancement button walks each order through the same eight statuses, Open to Closed — the paperwork fires at the right step.
- Quick Allocate or line-by-line, six strategies
- Overallocation caught before anything ships
- Master orders group linked and scheduled orders
Every store on its own record
A customer carries its ship-tos, billing addresses, and contacts. Each ship-to holds the retail identity the big boxes expect, plus its own commercial settings.
- Store number, region, market, ad group, GLN, and route per location
- Price group, terms, and tax set per customer or per ship-to
- Store classes rank and segment your accounts
- The whole book of business imports from CSV
Priced by customer, quantity, and date
Price groups hold levels by item or category, and every level carries grower cost, grower sell, and customer sell, so margin is visible where pricing is set.
- Quantity thresholds create volume tiers
- Start and end dates put pricing on the calendar
- Terms with net days, discount days, and discount percent
- Tax authorities with effective-dated rates
One catalog, every retailer’s codes
Items carry your SKUs, UPCs, categories, and programs, and each retailer’s own codes and shelf price map per customer and location, with effective dates.
- SKU and UPC mapping per customer and ship-to
- Retail shelf price on every mapping
- Container and shipping config per item
- Items link to PRODUCE™ production items
Live counts you can act on
On hand, available, and allocated update live on every item, tracked by location and grade. Negative availability shows up red, not in a month-end surprise.
- Adjust, move, grade, and scrap, every movement reason-coded
- Availability sessions: stage a count, then publish it live
- Turn deficits into orders right from the grid
- Allocated orders visible per item
Shipping knows where things are
Your sites and ship-from locations live in one hierarchy with type, status, and address on each, so allocation and shipping always point somewhere real.
- Sites and their child locations in one tree
- ERP identifiers for clean syncs
- Batch updates and CSV import
Self-service that lands in your lifecycle
Curate quick-order lists from your catalog and manage portal users without leaving FULFILL. What your customers order themselves lands in the same lifecycle as everything else.
- Quick-order lists built from the portal catalog
- Portal users scoped to their customer, last login visible
- Portal orders join the same order lifecycle
The documents, ready when the order is
Invoice and acknowledgment PDFs are configurable per tenant and viewable right from the order. Royalty payouts report by payee with drill-down to customer and category.
- Invoice and acknowledgment bound to your own templates
- View and download from the order screen
- Royalty payouts filtered by ship date, payee, and category
- Every grid exports to Excel or CSV
Keep your accounting system.
No accounting migration. Hit the status you choose and the invoice posts to the books, line items included, with contacts and items kept in sync on one integration.
Accounting platforms
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QuickBooks -
Xero -
NetSuite -
Sage Intacct -
Dynamics 365 -
FreshBooks -
Zoho Books -
Clear Books -
FreeAgent -
Moneybird -
Wave - See all integrations
Built-in capabilities
- Big-box EDI
- Pay-by-scan
- Flat-file import
- SFTP
Silver Fern's suite of applications have improved efficiencies throughout our operations as well as provided data insights we have never had before. The team is knowledgeable, professional and quick to address any issues or concerns that we have.
16.8M+